Cookie Policy

What Are Cookies?

Cookies are small text files which are stored on your browser or your computer’s hard drive when you visit our website. Once you agree, the file is added to your browser or hard drive and the cookie allows the server to recognise you when you revisit. Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you visit, and also allows us to improve our site by analysing statistics. Cookies cannot be used by themselves to identify you. You can find more information about the cookies used on our site and the reasons why below.

How Does Snap-on Use Cookies?

The following types of cookies are used on this website:

  • Session cookies – these are temporary cookies that remain in the cookie file of your browser until you close your browsing session. When you visit the HOFMANN website we collect standard internet log information and details of visitor behaviour patterns. We do this to collect information which will allow us to improve our site by tailoring it to the needs of users. We collect this information in a way which does not identify anyone.
  • Analytical cookies – the cookies we use for these purposes do not track your internet usage after leaving our sites and we do not store personal information in them that others could read and understand.
  • Persistent cookies – these remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). We only use these cookies to track your purchases (if any) and if they are considered strictly necessary.
 Name of Cookie  Type of Cookie  Purpose
 PHPSESSID  Session  Improve navigation of website
 __utmv,a,b,v,c,z  Analytical  Used to improve customer experience and troubleshoot reported problems with the website
 None  Persistent  

Changing Your Cookie Settings

When you arrive on our site, you will be asked to agree to our use of cookies. Unless you have adjusted your browser’s settings so that it will refuse cookies, our system will issue cookies as soon as you agree to their use. You can block cookies by following the instructions on your browser (usually located within the ‘Help’, ‘Tools’ or ‘Edit’ facility). To find out how to do this on the browser of your mobile phone you will need to refer to your relevant handset manual.

Note, however, that if you use your browser settings to block all cookies (including essential cookies), or decline to agree to our use of cookies, you may not be able to access all or parts of our site.

How You Can Access Or Correct Your Information

You can access and correct the personal data that we collect online and maintain by clicking on ‘Your Account’ and entering your user ID and password. You are solely responsible for the maintenance and security of your user ID and password. For other questions related to updating or changing your account information, please send an e-mail to If any errors in your personal data cannot be corrected by accessing ‘Your Account’, please contact us using the contact information below.

The Data Protection Act 1998 also gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. You may also contact us to ask us to remove your personal data from our records, electronic or otherwise. However, we will need to maintain certain information about your product purchases in our records for purposes such as warranty and product information.

Changes To Our Privacy Policy

Our privacy practices, like the online medium itself, are subject to change. If we make any changes we will notify you by posting a prominent announcement at our site.

How To Contact Us

Should you have other questions or concerns about these privacy policies or wish to have your personally identifiable information deleted from our records, please send an e-mail or write to Snap-on, Unit 14-17 Denney Road, King’s Lynn, Norfolk, PE30 4HG.